1) Check which email address you are using. You may have provided a different email address when you registered for an account. The password reminder service will only recognise the address associated with your online account.
2) Have you registered? Please note that for your security we do not automatically register alumni for Oxford Alumni Online. Even if you regularly receive communications from us you will need to complete the registration form to access the service.
Please email firstname.lastname@example.org with details of the problem including :
Your full name
Your college and matriculation year
Your alumni number